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You may contact us via the website contact form, email (tanner@hwaintek.com), WhatsApp, or phone at +86 13921132214. Kindly share your application scenario, and we will reply with a professional solution within 24 hours.
Usually is 7-14 working days, depending on the product type and quantity.
We provide both fan-value and fanless type IPC,IPC with fans use active cooling: fans blow air to accelerate airflow and quickly dissipate heat, offering high cooling efficiency suitable for high-load and relatively harsh thermal environments. However they generate noise, are prone to dust accumulation on fans, and have mechanical lifespan limitations. Fanless type rely on passive cooling methods such as heat dissipation through the chassis and thermal conductive materials. They operate silently, feature excellent dust resistance and high reliability, but have relatively limited cooling capacity—ideal for low-power scenarios requiring noise-free operation and dust protection.
Key considerations include: CPU performance (Intel/AMD/Arm), operating temperature range, protection rating (e.g. IP65), expansion interfaces, requirement for machine vision slots, power consumption limits and operating system compatibility. We recommend you provide your specific application scenarios (such as semiconductors, robotics, visual inspection), and we can offer the optimal solution.
Yes, we offer comprehensive customization including CPU, RAM, storage, I/O ports, and even custom chassis design with a reasonable MOQ based on your requirements.
All our industrial PCs come with a standard 18 months warranty.
Contact our RMA department for warranty claims and repair services
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Leading provider of industrial computing solutions, edge computing, and AI integration for global B2B partners.